Welcome to the Aidaxcarus ResponseHub app (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
2. Information We Collect
We may collect the following types of information when you use the App:
2.1 Personal Information
- Registration Information: When you create an account, we may collect your name, email address, phone number, company name, and other relevant details.
- Profile Information: You may provide additional information, such as your job title, department, and team, when setting up your user profile.
2.2 Usage Data
- Device Information: We may collect information about the device you use to access the App, including the hardware model, operating system version, unique device identifiers, and mobile network information.
- Log Information: Our servers may automatically collect information such as your IP address, browser type, and access times.
- Usage Details: We may collect details about your interactions with the App, such as the features you use, the content you view, and the actions you take.
2.3 Cookies and Tracking Technologies
- We may use cookies and similar tracking technologies to track the activity on our App and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our App.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide and maintain the App: Ensuring the functionality and improving the performance of our App.
- To manage your account: Facilitating account creation, login processes, and managing user profiles.
- To improve our App: Understanding how users interact with the App to enhance and optimize user experience.
- To communicate with you: Sending updates, security alerts, and administrative messages, as well as responding to your inquiries.
- To enforce our Terms and Conditions: Monitoring usage to detect and prevent fraud, abuse, and other harmful activities.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors and service providers that help us with data storage, analytics, communication, and other operational services.
- Legal and Regulatory Authorities: If required by law or in response to legal requests or court orders.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.
5. Security of Your Information
We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Retention of Your Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. After that, we will delete or anonymize your personal information.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You can request copies of your personal information.
- Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure: You can request that we delete your personal information under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal information under certain conditions.
- Right to Object to Processing: You can object to our processing of your personal information under certain conditions.
- Right to Data Portability: You can request that we transfer the data we have collected to another organization or directly to you under certain conditions.
To exercise any of these rights, please contact us at info@aidaxcarus.net.
8. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on the App. We will notify you of significant changes by posting a notice on the App or sending an email to the address associated with your account.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@aidaxcarus.net